Privacy Policy of Airrobuddy
Your trust matters to us every time you share your details with Airrobuddy. To help you understand what data we collect, how we use it, and when it may be shared, please review this Privacy Policy. It explains how your information is gathered when you browse our website via mobile or communicate with us through calls placed on our site or customer support for bookings.
By visiting our website or using our services, you agree to this Privacy Policy and our Terms & Conditions.
Personal Information
Personal Information Collected by Airrobuddy
Personal information refers to details that can identify you as an individual. These include:
- Full Name
- Residential address
- Contact numbers
- Email address
- Payment card details
- Social media profile information
- Passport information
- Booking-related details (e.g., travel preferences, health details, departure and destination points)
If you provide information about another person, you confirm that you have the authority to do so and allow us to use it in line with this Privacy Policy.
How We Collect Personal Information
We may gather your Personal Information through the following ways:
- Online: When you subscribe to offers, book tickets, or use services on our site.
- Offline: When you call our customer service or support centers.
- Social Media: Based on applicable laws, we may collect data from platforms like Facebook, Twitter, Instagram, etc.
How We Use Your Personal Information
We use your information for purposes such as:
- Completing bookings, handling payments, and providing assistance.
- Replying to queries and sending promotional content.
- Notifying you about updates to our services, terms, or policies.
- Sending marketing communications as permitted by law.
- Customizing offers and enhancing your travel experience.
- Analyzing trends to improve services and marketing.
- Meeting legal obligations and complying with authorities.
- Protecting the rights, privacy, and safety of our company and users.
Sharing Your Personal Information
We may share your data with:
- Service Providers: Their privacy practices are beyond our control, so check their policies.
- Affiliates: Our parent company, subsidiaries, and partners that follow the same privacy standards.
- Travel Partners: Airlines, hotels, and related suppliers to fulfill your bookings.
- Third-Party Partners: Such as insurance providers and travel agencies.
- Independent Vendors: Data analysts, payment processors, and customer service providers who must keep your data secure.
- Social Media: Sharing is only done if you authorize it.
Other Information
Other Information includes data that does not directly identify you, such as:
- Browser and device details
- Usage data gathered from cookies and tracking pixels
- Location-based information
- Aggregated, anonymous information
Cookies and Pixel Tags
Cookies help store preferences and browsing details like device type and time spent on pages, while pixel tags track user actions to measure campaign effectiveness.
IP Address and Location Details
Your IP address is used for site management and monitoring usage trends. Location data may be used for personalized content and targeted ads, which you can disable via device settings.
Information You Provide Voluntarily
You may share additional details such as communication preferences or special requests like meal choices during bookings.
Third-Party Services and Ads
This Privacy Policy does not apply to third-party practices, including social media tools or advertisers. These third parties may place cookies to serve ads based on your browsing patterns.
Data Security
We implement safeguards to protect your data, but no online system is entirely secure. If you suspect an issue, contact us immediately at Contact Us or email marketing@Airrobuddy.com.
Your Choices
If you do not wish to receive marketing emails, call Contact Us or email us. You will still receive booking-related notifications.
Data Retention
We keep your information only as long as necessary for the purposes outlined in this policy or as required by law.